We Are Different
Love, Compassion and Dignity
At iHelper, we strive to be different in how we accord love, compassion and dignity to everyone we encounter.
Regardless of whether we are dealing with employers, helpers, suppliers, service providers, or fellow colleagues;
regardless of whether we are having a good day or a difficult day, our logo reminds us daily to treat others and ourselves
with love, compassion and dignity, and to be different from the rest.
Our Commitment to Our Customers
We Understand Your Needs
We know how important it is for you to find the right helper for your family.
We strive to understand your needs and endeavour to connect you with helpers who can best help you at home.
Large Pool of Transfer Helpers
We have a large pool of transfer helpers already in Singapore seeking employment and ready for interviews.
The helpers are experienced and knowledgeable about living and working in Singapore.
They have skills and experience in areas such as eldercare, domestic chores, infant care, child care and pet care.
Their language skills are typically stronger than fresh helpers from source countries.
The helpers are available for face to face interviews and home visits to enhance matching success.
Wide Selection of Helpers From Source Country
We also have helpers from source countries such as Philippines, Indonesia and Myanmar.
The salaries of overseas helpers are typically lower than transfer helpers, with salaries for fresh helpers from Myanmar starting at $480, Indonesians at $550 and Filipinos at $620.
There is a wider selection available and helpers are typically less selective about their jobs
Some of them would have prior experience working in Singapore, Hong Kong, Macau, Taiwan, Malaysia, Saudi, etc and hence able to speak other languages / cook other cuisines.
Find a Right Match
We personally screen our candidates to connect the most suitable helper to you.
We shortlist helpers who are suitable for you based on your requirements and helper’s employment history, personal preferences and strengths.
We coordinate interviews for you and the helper to help facilitate a right match.
Your Trusted Advisor
We are a fully licensed Employment Agency and are governed by Ministry of Manpower Regulatory Framework.
We adhere to all rules, regulations and professional codes of conduct laid down by the Ministry of Manpower and the Association of Employment Agency of Singapore.
We guide you through the entire process, from selecting helpers, to interviewing, making an offer, and arranging for them to start work with you.
We provide you professional advice on matters relating to FDW and MOM policies and guidelines.
Fuss Free Process
We have digitalised our paperwork so that your entire hiring process can be conveniently completed electronically, without leaving the comforts of your own home.
We perform all the necessary documentation for you, so that you can have a peace of mind and be relieved of all administrative hassle.
From MOM thumbprint, pre-deployment medical check ups and ART test to picking and sending the helper to your home, you can leave it to us to handle the logistics for you .
We Are Here to Support You
We provide mediation services if issues or disputes arise during the employment.
We provide replacements if mediation fails.
Our Commitment to Our Helpers
Hope and Dignity
We treat our helpers with love and compassion, reflecting our belief that they too are people loved by God and made in the image of God.
We wish to see our helpers serve with hope and dignity as portrayed by our company logo;
With their face tilted upwards, reflecting hope and their chest extended outwards, reflecting dignity.
Caregiver Training and Certification
For this reason, we have partnered up with Vickycares to offer Specialist Caregiver training for our helpers.
This is a series of classes and practicum workshops created to up-skill your helpers and equip them with the necessary skills to become proficient caregivers.
Career Progression
This training aims to provide our helpers with additional opportunities for career advancement and salary improvement.
We hope to increase their sense of worth and hope for the future, and at the same time enhance their value to you, their employer.
Professional Trainers from Vickycares
The core success of our training program is attributed to our trainers from Vickycares who are professional nurses and certified medical personnels
Our trainers are highly proficient and skilled care specialists who have a heart to transfer these skills to your helpers.
Free of Charge
We welcome all caregivers who have a heart to take care of the sick and the elderly to apply for a caregiving job.
All classes and workshops will be provided FREE to the foreign domestic helpers.
Note: Training will be provided only after they have been placed with our employers.
Interested?
Interested parties can register here or contact us at iHelper@outlook.sg